Samsung Health

[Shortie_75]

Since I updated my S24 Ultra my Samsung health app is not working properly I can't join the new challenges it saying my Samsung account has changed and it's still the same.

[GoanGeek]

Try resetting settings

[Shortie_75]

Thanks GoanGeek. I've done that and it's still the same

[Tourbillon De La Vie]

What's the exact error message? Are you logged in otherwise in your account on the phone 

[Shortie_75]

Thanks Tourbillon De La Vie for responding.

The error message I'm getting is Samsung account changed, but I've not changed anything and I'm logged in on my phone and watch.

[Tourbillon De La Vie]

Try some troubleshooting 

https://www.samsung.com/latin_en/support/apps-services/why-do-i-get-an-error-when-signing-into-my-sa...

[Shortie_75]

Thanks I will try some troubleshooting and see how it goes

[Shortie_75]

The troubleshooting didn't work

[Robin999]

Can you try clearing the data and cache from the Samsung Health app and try again.

[Members_cQw2v60]

Clearing Cache is not enough. 

In my case, the issue was fixed after "Clear Data".