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S24

(Topic created on: 01-07-2024 11:09 PM)
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I have this problem too

carlycalton
Explorer
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I took my s24 to EE for repair after Spen was stuck inside, they changed screen, battery and now it's taking poor quality pictures. What can I do
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4 REPLIES 4
Ry-Galaxy
Voyager
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Hello,

Your repair should have some kind of warranty on it if I'm not mistaken, I would contact the store for another repair.

Hope this helps!
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Robin999
Samsung Members Star ★
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Was the phone factory reset when it was in for repair? How bad are the pictures? Is it blatantly obvious or just slightly worse than before. If only slightly, then, is it possible you need to adjust some camera settings back to how it was prior to repair. If you're 100% convinced they are very poor, and no amount of changing settings improves them, then consider returning to the EE shop and ask them to investigate.
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carlycalton
Explorer
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Yes it was reseted
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BandOfBrothers
Samsung Members Star ★★
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Can you upload an example of a picture @carlycalton 

If you feel that the recent repair has affected the camera lenses then you should make the shop aware and ask them to assess your phone. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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