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S24 won't connect to PC via USB

(Topic created on: 20-03-2025 12:03 PM)
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robroten
Apprentice
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My new S24 refuses to connect to my PC via USB.  My old S8 would appear automatically in File Explorer (as Phone) whenever I plugged the phone into a USB port.  The S24 does not show up at all whenever I plug the phone into a USB port.  It's simply not there and I can't find a way to connect to it.  What do I need to do to connect the phone to the PC via a USB cable so I can transfer photos?

Thanks in advance,

Rob

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16 REPLIES 16
NurDieSpitze
Student
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I am running Windows 11. Do you have a fix for this?

 

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RichardBurke
First Poster
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No, I've heard nothing at all. I'll just have to transfer files via Bluetooth until I buy a new phone.
It won't be a Samsung.
I still can't believe a simple function that is decades old is impossible to use in 2025.
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RichardB4
Journeyman
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I've gone back in today to try again. Three different cables in two different slots and still nothing. My phone feels even less connected than a month ago.

It's nice that's there also been zero input from anyone on this thread as well to help either of us as well.

 

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NurDieSpitze
Student
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After turning on developer options, and debug mode, I tried using my laptop charging cord which is Dual USB C ended it finally worked on my laptop. 

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kenshiroz
First Poster
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I have the same problem, and am done with Samsung, I will stick with Sony from now on.
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aje2010
First Poster
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Thank you, exactly the same, after spending so much time trying to figure it out, changed the cable and it picked up the connection automatically 

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RockstarBruski
First Poster
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The default USB configuration setting worked for me.  My S24 ultra was showing up on my Windows 10 computer but was not showing the folders and files. So I pressed settings, typed in the search box USB SETTINGS scrolled down to the bottom and pressed USB settings, and then under the heading "Use USB for" I clicked on the button to turn on Transferring files / Android Auto.  Somehow it had gotten set to charging phone only.

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