S24 Wifi issue

[Julien Montreal]

I got my S24, brand new. Wifi was working fine. Since the OS update, the Wifi is now unreliable.

It does disconnect for no reason. Nothing else has changed. I keep an eye on my connected devices to the routeur, all the other devices stay connected. 

The S24 doesn't usually stay connected for more than 30 minutes. 

I have performed a safe mode test, network reset, routeur reset too.

I have also played with the Intelligent wifi settings, no luck yet.

My routeur is an ASUS routeur. I have seen some issues in the past with Samsung users and ASUS routeurs. My S10 never had issues with that routeur in the past. 

Any help would be appreciated as I feel this is a software issue and not a hardware issue.

Thank you in advance. 

[SheTeaches]

Do a reset in settings on wifi and bluetooth, it corrects and 5ghz is now stable.

[SheTeaches]

SOLUTION FOUND go into settings and reset.  Only reset wifi and bluetooth.  It corrected all the wifi connection issues and now the 5 ghz is completely stable and fast again.

[Nuni1982]

This doesn't work unfortunately

[Members_AFf0jqr]

Hey can you please tell me how to do it??

[SheTeaches]

The Ultra is the one with wifi 7.  If u don't have the ultra from what I understand you won't have the option to turn wifi 7 off. It worked for me, though, and I had tried everything. Let me see if I can locate the directions that were given to me. It was posted on a couple different threads, but pls be aware these were for the 25ultra.

[SheTeaches]

EVERYONE WITH WIFI CONNECTIVITY ISSUES ON THEIR GALAXY 24 ULTRAS - PLS READ! I finally found a fix thanks to a very persistant and kind community user on another similar thread. I had tried everything! Please do this, it really works! You have to turn off Wifi 7 button. I am thinking Samsung added this bc it should be available soon, and they wanted the 24's to have it. My guess is it is searching for it, but it is not yet avaiable, so drops wifi during the process. Finding it is not easy, but it works! Please follow these steps, I am copying and pasting what Samed93 sent to me. Connectivity labs was not showing up for me (that's where the button is) so please note the 6th tab on how to unlock it. Please pass this on to any other threads and SAMSUNG PLEASE TAKE NOTE AND NOTIFY YOUR TECHNICIANS OF THIS FIX!

• Go to: Settings

• Connections

• Wifi (Wlan)

• Tap the 3 dots on top right

• Intelligent wifi

• Scroll down to connectivitiy labs

• If not unlocked Tap Intelligent wifi (when scrolled down the tab with the numbers e.g 6.0.0) 5 times to unlock Intelligent wifi settings

• It will appear as the furthest down menu

• My other screenshot show you the settings with wifi 7

• After unchecking wifi 7 you have to deactivate and activate wifi to make the changes valid

Please note these directions are for the 24 Ultra and may not work on 24 or 24+

[halflifecrysis]

Same issue, S24U, all of sudden it's like DNS can't resolve, errors, page delays, cellular is fine.

[SheTeaches]

I tried everything, but did post this after finally getting resolve.  This was the true fix. Got it from another kind user that shared how to fix.  I'm copying and pasting it so you won't have to search for it.  here you go.

EVERYONE WITH WIFI CONNECTIVITY ISSUES ON THEIR GALAXY 24 ULTRAS - PLS READ! I finally found a fix thanks to a very persistant and kind community user on another similar thread. I had tried everything! Please do this, it really works! You have to turn off Wifi 7 button. I am thinking Samsung added this bc it should be available soon, and they wanted the 24's to have it. My guess is it is searching for it, but it is not yet avaiable, so drops wifi during the process. Finding it is not easy, but it works! Please follow these steps, I am copying and pasting what Samed93 sent to me. Connectivity labs was not showing up for me (that's where the button is) so please note the 6th tab on how to unlock it. Please pass this on to any other threads and SAMSUNG PLEASE TAKE NOTE AND NOTIFY YOUR TECHNICIANS OF THIS FIX!

• Go to: Settings

• Connections

• Wifi (Wlan)

• Tap the 3 dots on top right

• Intelligent wifi

• Scroll down to connectivitiy labs

• If not unlocked Tap Intelligent wifi (when scrolled down the tab with the numbers e.g 6.0.0) 5 times to unlock Intelligent wifi settings

• It will appear as the furthest down menu

• My other screenshot show you the settings with wifi 7

• After unchecking wifi 7 you have to deactivate and activate wifi to make the changes valid

Please note these directions are for the 24 Ultra and may not work on 24 or 24+

[SheTeaches]

I tried everything, but did post this after finally getting resolve.  This was the true fix. Got it from another kind user that shared how to fix.  I'm copying and pasting it so you won't have to search for it.  here you go.

EVERYONE WITH WIFI CONNECTIVITY ISSUES ON THEIR GALAXY 24 ULTRAS - PLS READ! I finally found a fix thanks to a very persistant and kind community user on another similar thread. I had tried everything! Please do this, it really works! You have to turn off Wifi 7 button. I am thinking Samsung added this bc it should be available soon, and they wanted the 24's to have it. My guess is it is searching for it, but it is not yet avaiable, so drops wifi during the process. Finding it is not easy, but it works! Please follow these steps, I am copying and pasting what Samed93 sent to me. Connectivity labs was not showing up for me (that's where the button is) so please note the 6th tab on how to unlock it. Please pass this on to any other threads and SAMSUNG PLEASE TAKE NOTE AND NOTIFY YOUR TECHNICIANS OF THIS FIX!

• Go to: Settings

• Connections

• Wifi (Wlan)

• Tap the 3 dots on top right

• Intelligent wifi

• Scroll down to connectivitiy labs

• If not unlocked Tap Intelligent wifi (when scrolled down the tab with the numbers e.g 6.0.0) 5 times to unlock Intelligent wifi settings

• It will appear as the furthest down menu

• My other screenshot show you the settings with wifi 7

• After unchecking wifi 7 you have to deactivate and activate wifi to make the changes valid

Please note these directions are for the 24 Ultra and may not work on 24 or 24+

[halflifecrysis]

I'll give it a shot. I had already stumbled on the advanced menu and I was wondering what that 7 thing was. Ty