S24 Wifi issue

[Julien Montreal]

I got my S24, brand new. Wifi was working fine. Since the OS update, the Wifi is now unreliable.

It does disconnect for no reason. Nothing else has changed. I keep an eye on my connected devices to the routeur, all the other devices stay connected. 

The S24 doesn't usually stay connected for more than 30 minutes. 

I have performed a safe mode test, network reset, routeur reset too.

I have also played with the Intelligent wifi settings, no luck yet.

My routeur is an ASUS routeur. I have seen some issues in the past with Samsung users and ASUS routeurs. My S10 never had issues with that routeur in the past. 

Any help would be appreciated as I feel this is a software issue and not a hardware issue.

Thank you in advance. 

[niraj12]

This is a known bug that Samsung have refused to patch for many years. The modem in the Exynos chips don't work on 5Ghz WiFi 

[BandOfBrothers]

If you haven't already @Julien Montreal please clear the phone's cache files. 

> Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

[Julien Montreal]

Hi @BandOfBrothers 

Just did it, still having the same issue. Apparently the S24 Ultra also has the same issue..

I don't think I am the only one having this problem.

Thanks anyways

[Julien Montreal · Accepted solution]

With the help of the internet I think I have found an answer. The phone is stable while connected on the 2.4Ghz frequency. 

Beware. opening the phone is not an option since it is a software issue. 

Sam*ung wanted to get a technician to open my phone to fix this issue..

Lucky enough I had a little voice inside me!