13-03-2024 09:16 PM
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13-03-2024 09:25 PM
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14-03-2024 12:09 AM
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Seems some fan boys have thin skin.
Have been with samsung for years but I won't defend them against honest problems people have.
I have the s24 ultra, it's good but its not great. Samsung are slipping this generation as are apple.
Honestly think the two main companies will be getting shadowed by the current underdogs if they don't pull their fingers out.
It's just a bit of tech made by a faceless company who wants your cash.
If something is wrong speak up and don't pick on those who are concerned customers and not blind fan boys.
It's also no secret that samsung customer service has bombed in the last few years.
Hope I didn't insult you as you clearly intended to do with the original person who post a question 😉
14-03-2024 01:32 AM
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I'll help anyone I deem to be genuine but when you try to help those who just continually reply with "No, that didn't work" or "No, I'm not prepared to try that", it quickly becomes obvious that they're not honest, or concerned customers. Don't be naive, this place is rife with it.
Please don't worry, you haven't insulted me. I'm neither a fan nor a boy. My skin thickened years ago 😉
14-03-2024 05:20 AM
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That is a conundrum as Safe Mode is definitely working as it should on my Samsung Galaxy s²⁴ Ultra @donottrust
Can I ask what issues you are experiencing to need Safe Mode.
You can also send feedback via your Samsung Members App.
All posts are welcome here as long as they do not breach the forums Community Guidelines which your post most certainly does not.
If I can be of any further help then please don't hesitate to ask. 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
14-03-2024 06:47 AM - last edited 14-03-2024 06:54 AM
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14-03-2024 08:24 AM
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Hi @donottrust
Please excuse me if I did not understand correctly.
You tried to boot on safe mode the S24 Ultra and it failed, then you call Samsung and they told you that you damaged the phone. Is that what happen?
Technology enthusiast, but not related to any technological company.
14-03-2024 12:36 PM
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Maybe I misjudged you, it's just there are to many people who attack each other these days over computers, phones or what console they game on.
It helps no one and gives companies a bad rep, not help them.
I'm sure on the flip side there are those who in the same sense go out of the way to fake bad reviews and such, but on the whole I think most people in these post are just confused or frustrated by an issue and simply hope another may help. Or at the very least the company will pick up on the problem and correct it.
You may have been correct for all I know, but I think we should give each other the benefit of doubt and treat with respect.
It's easy to jump to the wrong conclusions and accidentally pick on someone who for all we know are nice people going through a difficult time and a bad reply or action may cause harm.
Of course if over a few responses it becomes obvious a person is deliberately been negative or false then by all means call them out, but we shouldn't be so quick to jump to conclusions based on one message.
Obviously you are not what I initially thought as you have responded in a respectful way, kudos to you 🫡
14-03-2024 02:30 PM - last edited 14-03-2024 02:42 PM
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For the record, I tried on my S24 Ultra and S21 Ultra, both worked perfectly fine, although I do have to warn that it sets the phone to flight mode and doesn't switch WiFi back on when you exit safe mode, so you need to turn it back on. Beyond this, I'm not sure what you're asking.
I also just noticed the screenshot doesn't capture the Sade Mode text that was displayed in the bottom left corner😅 but I assure you, this was in safe mode.
