S24 Ultra is a bit odd

[itjester]

Hello I'm new to samsung (Located in the US sorry samsung redirected me to this link when signing up!) 

Is it normal for my s24 ultra to have only 8gb of ram? I also have not received the One UI 7 update... is my phone okay lol I just got this and it was refurbished I'm getting a little worried

I'd also like to add that my phone refuses to work with Android Auto on my 2017 Hyundai elantra and didn't connect to my TV to mirror my screen... it isn't a samsung TV maybe that's why? The battery life is also not that good and I hate that I can't check the battery life to replace it.

Any tips? 

[Tourbillon De La Vie]

Where do you see 8gb of ram? 

[Moiramon]

According to the specs for the S24 Ultra it should have 12gb of ram.

https://www.samsung.com/us/app/smartphones/galaxy-s24-ultra/compare/?device-1=samsung-galaxy-s24-ult...

[Moiramon]

Try installing this app to check al the device info.

https://play.google.com/store/apps/details?id=flar2.devcheck

[Piper123]

Hey there and welcome to the Samsung UK and EU Community Forum

Are you sure you have a genuine s24 Ultra and not a Chinese copy

[itjester]

Everything so far has never screamed copy everything in the settings is accurate but since it's refurbished I thought I'd have a few hiccups so just wanted to check in with folks here. Is there a way I can 100% make sure everything is genuine?

[itjester]

Hello! Someone told me to download an app and it shows 12 gb but since I'm new to the software I thought this was the default so I got worried, not really sure!

 

[itjester]

Thank you I downloaded the app and it confirmed the 12 gb still getting used to the settings and stuff! 

[Jason1991]

What on earth is that setting? Never even heard of ram plus on a Samsung phone?

[Moiramon]

That app I recommended should give you al the info to confirm it's genuine. 👍