S24 Ultra doesn't have battery details - why ?

[EtickyKodex]

S24 Ultra doesn't have battery details - why ?

The basic S24 model and also the S24 FE have battery details.

S24 FE Battery details:

[Piper123]

On the S25 Ultra the screen you are showing is Battery Information

If you press the back button on your screen, you go to battery usage details.

I recall that was also the case when I had the S24 Ultra

[AndrewL]

@EtickyKodex: Further to the above, head to Settings > Battery > Tap on your usage graph, and the breakdown of your battery usage can be found here. 

[Reylob]

Hi @EtickyKodex 

I created a thread sometime ago, but I got no proper information.

https://eu.community.samsung.com/t5/galaxy-s24-series/s24-ultra-battery-information/m-p/12726132#M65...

The thread got derailed a bit. I have not found why some phones have the detailed battery information and some not.

[Reylob]

Hi @Piper123 

This is not about battery usage details, but the battery information. The former shows battery usage per app, the latter show info about the battery itself.

This has been raised a few times but there have not been any proper information as to why battery information on some phones, including S24 Ultra, does not include the extra four sections. I also only get status, level and capacity.

I do not get health, cycle count, manufacture date and first used date.

[Reylob]

Hi @AndrewL 

Do you happen to know why Battery information, only shows a reduced number of items on the S24 Ultra?

Both screen shots from the OP, can be seen by going to Settings -> Battery -> Battery information.

[AndrewL]

@Reylob @EtickyKodex: Apologies for the confusion. It's interesting, however I'm unsure exactly why some models show limited Battery Information compared to others. Some additional information can be found in the Battery diagnostics via the Members app, although I do appreciate that the variances between the 2 menus might raise an eyebrow. I'll pass this on to our Research and Development Team, and get back to you with any feedback they can provide regarding this matter. 

[Reylob]

@AndrewL thank you, I know a few of us will appreciate some proper information. 

[Sonora]

Me too, because I don't have battery health information too on S24 ultra 

[Sonora]

I suspect Samsung is trying to avoid something by hiding battery health data on some devices