S24 Ultra charging issue

[Jwoody1]

Anyone having charging issues? My issue is using the usb-c cable that came with the phone I've found the phone will only charge with the usb-c inserted one particular way, if I turn it and plug it back in it won't charge so everytime I plug my phone in I have to make sure it's plugged in the phones preferred way obviously usb-c is designed to plug in either way, I then decided the cable must be malfunctioning so I tried a different usb-c cable and had exactly the same problem, I've typed "S24 ultra charging problems" in Google and not found my problem but there does seem to be other charging problems with the 24 Ultra the main problem being it refuses to charge at all but I've not experienced that only the roblem of making sure the cable is pushed in a particular way round. 

[pukisCatos]

Cable is damaged or usb-c insert is dirty in the phone

[pukisCatos]

toothbrush or vacuum cleaner to clean the charging port

[pukisCatos]

Anker does relatively cheap usb-c that are rated 100w, and I'm using them flawlessly

[BandOfBrothers]

@Jwoody1 run the diagnostic tool found in your Samsung Members App to see if that highlights anything. 

 Also use a torch to check the phone's charging port. 

A Samsung Service Centre can assess your phone. 

If I can be of any further help then please don't hesitate to ask.  😎 

[Reylob]

Hi @Jwoody1 

I have not had charging issues. You might like to try different cables and chargers, just to rule out any issue with those links of the chain.

[Joeeye]

No issue with my S24 Ultra on any usb c cable I've tried.

[FastEX]

Same thing here, did u sort it?

[Jwoody1]

Still the same problem I've also recently had a problem where the phone refuses to charge and the only way to get around this is to restart my phone and then it works, port is clean and cables work in other appliances so I'm thinking it's a software glitch.

[imzali]

My charging port doesn't tend to recognise the charger tried charger in other units works fine