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S24 ultra camera problem

(Topic created on: 31-01-2025 11:17 PM)
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THOALFAQAR
Journeyman
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I have a problem with my s24 ultra camera software when moving between lenses It happens like groping or bad transmission clearly, and also when shooting in good or bad light conditions, there is some noise in the picture, although both problems were not with me in s23 ultar. With my thanks. 
5 REPLIES 5
BandOfBrothers
Samsung Members Star ★★
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Hello @THOALFAQAR 

You could try clearing the cache of the Camera App by holding down the app icon, and tap on i and then tap on Storage ,and Clear Cache. 

There is a diagnostic tool 🔧 found in your Samsung Members App to see if that highlights anything. 

Feedback can be sent to Samsung directly via your Samsung Members App too. 

Some users the Expert Raw App when taking photos as their more customisation. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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sparkynis
First Poster
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Hi, I Had same problem, thing that fixed it for me was:

Open apps

Search camera, then select show system apps, force stop everything related to camera and clear data. 

After that start camera apk it should be OK...

 

Hope it helps 

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THOALFAQAR
Journeyman
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I think there's a problem with the camera, and most likely in many users of the s24 ultra, but I don't know if the shooting will be improved in one ui7 or will it remain the same now, and unfortunately now it's not as good as expected from Samsung's top-tier device.However, I am grateful for your response. 🤍
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THOALFAQAR
Journeyman
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I believe there may be an issue with the camera, potentially affecting many users of the S24 Ultra. I'm uncertain whether the camera performance will improve with One UI 7 or remain unchanged. Currently, the camera's performance is unfortunately below expectations for a Samsung flagship device. Thank you for your assistance.❤
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Junior mpondo
First Poster
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Hello Everyone,

Please can some one help me. I just bought the samsung galaxy s24 ultra brand new, and when I opened the camera, I noticed that the front facing camera has an issue as all the image is just blurred, we can't even distinguish subjects in the image, mean while the back camera works perfectly fine. 

When I open the camera settings,  I notice that the samsung camera app has no data, I don't if this is related to the problem. Please someone help me

20250206_181833.jpg

 this is how the front camera looks for all the images, even in the view finder and even when using third-party apps

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