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S24 ultra bluetooth wont play issue

(Topic created on: 07-11-2024 03:05 AM)
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DakkTy
Student
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So I had an s21 ultra for a few years and loved it never had an issue!

I just purchased an s24 ultra and I am being faced with a very frustrating bluetooth issue. When I connect my phone to my personal truck it works fine but where the problem begins is when I try to connect to the radio in my work truck. My phones connects with no issues and if someone calls I can hear them fine through the radio but if I try to play music via spotify or a video via youtube or tiktok it gets immediately paused. Like the second I press play it immediately pauses. Oddly if I try to screen record the issue it will let it play for like 30 seconds but it loses audio at about 10 seconds in. I've tried unpairing and repairing from the radio, tried changing the AVRCP version in developer settings, tried setting spotify and youtube as never auto sleep apps, and I've made sure that I have the newest software update.

If someone could please help that would be great cause I really like this phone other than this issue and I'm a truck driver so being able to listen to music/podcasts is a big deal for me. Thanks in advance! #galaxys24ultra

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Solution
DakkTy
Student
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Solved the issue by removing the power from the radio completely for a few mins and then trying again. Appears it was an issue with the radio not the phone.

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3 REPLIES 3
Emilmkula
First Poster
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👏
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GoanGeek
Samsung Members Star ★
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Hi.

Does the S21 ultra Still connect 🤔

Just a theory.

If the s21 ultra is still connecting maybe try removing your truck Bluetooth from it and then try with the s24 ultra again.

Could be issue with multiple Bluetooth connections.

Also. You could try changing Bluetooth options under developer settings.
Open Settings

Tap About device or About phone

Tap Software information

Tap Build number seven times in a row

Enter your PIN, pattern, or password to enable the menu
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Solution
DakkTy
Student
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Solved the issue by removing the power from the radio completely for a few mins and then trying again. Appears it was an issue with the radio not the phone.

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