23-11-2024 11:05 PM
23-11-2024 11:06 PM
23-11-2024 11:37 PM
Hi @Gupps
If my Samsung Galaxy s²⁴ Ultra is locked then if I long press the power off button my sim is required to process the power down.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
24-11-2024 10:28 AM
Hi @Gupps
If the phone is locked, then it requires a password, pin or fingerprint to power off.
If you swipe the drop down menu from locked screen, select power, you get the power options, tap power off, you get power off confirmation, tap it again and you are presented with the unlock screen.
See pictures below:
Locked screen
Dropdown, power button
Tap Power off
Tap to confirm power off
Unlock Screen to power off