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S24 plus software issue ?

(Topic created on: 16-05-2024 11:43 AM)
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becks_bmw
Journeyman
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I've had the phone all of 2 weeks from day 1 it keeps re starting on its own, it has also frozen and re started. As well as the screen going very pixilated and making a cracking noise. I haven't dropped the phone or put it in water. At first I thought it turned itself off because it was too hot, only I got no ' device needs to cool down ' message. It has happened twice today and it's on 70% charge. I have noticed that the restart happens more when it gets to 30%. 

Am I doing something wrong??? 
I have checked for updates .... its on the latest software 
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11 REPLIES 11
sairaw
First Poster
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Mine freezes, my charger no longer works properly with 😡😤
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becks_bmw
Journeyman
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Contact customer service. It should still be under warranty
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