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S24+ camera randomly jumping, jerking, wobbling and jittering

(Topic created on: 15-09-2024 06:54 PM)
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Members_C1ceNNF
Journeyman
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Hello.

I bought the S24+ a couple of days ago and i started noticing the camera randomly jumping, or warping/wobbling/jittering i guess describes it best. It started only during Videos but is now also noticeable during normal photos. I have tried resetting the cameras settings, downloading the good luck camera assistant app and disabling auto-lens-switching but i couldn't find a fix. If anyone can help me it would be much appreciated.

Example of camera jumping/warping 

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14 REPLIES 14
TrueMuso
Apprentice
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Honestly it sounds like the Camera is switching 'modes' or glitch because of a hardware fault! Does the S24+ have the motorized zoom function on the 22 Ultra? Because it may be the problem as the zoom function could have been damaged by a significant force impact ( like being thrown around in an Amazon warehouse). Just my ten cents
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BandOfBrothers
Samsung Members Star ★★
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Would you let us know how you get on please @Members_C1ceNNF 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Members_C1ceNNF
Journeyman
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yeah thats my thought. i bought it literally 7 days ago and havent dropped it once

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Members_C1ceNNF
Journeyman
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yeah. everything seemed to work fine

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Members_C1ceNNF
Journeyman
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Update: Send it into customer service for a repair. Got it back 2 weeks later. they fixed nothing. they repaired nothing. They only gave it a software update and sent it back to me. refund-timeframe is expired so im sending it back into customer service tomorrow. i highly suggest never buying from samsung again and switching to google.

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