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Record calls

(Topic created on: 13-12-2024 10:50 AM)
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nunulou
First Poster
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I've looked everywhere how can I record calls with out using a 3rd part app samsung galaxy s24 ulta
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Solution
arianwen27
Big Cheese
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In Europe, calls cannot be recorded due to a privacy law. American Samsung phones can. You are allowed to record calls, but the official feature has been removed

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lminvti
Samsung Members Star ★
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The function was removed due to GDPR laws, you can record calls with 3rd party apps, but be aware of the legal requirements to inform the other person about the recording. 

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JAMES4578
Samsung Members Star ★★
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This question is regularly asked on the community.  Yes with  privacy issues (GDPR)  it has become problematic for  mobile companies to include  their own recording features (certainly in Europe) in the Uk data cannot be shared to a 3rd party without consent.  The reliability of 3rd party apps will vary, a number do have limitations. some information here https://www.techrepublic.com/article/how-to-record-phone-call-android/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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10 REPLIES 10
Solution
arianwen27
Big Cheese
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In Europe, calls cannot be recorded due to a privacy law. American Samsung phones can. You are allowed to record calls, but the official feature has been removed
Solution
lminvti
Samsung Members Star ★
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The function was removed due to GDPR laws, you can record calls with 3rd party apps, but be aware of the legal requirements to inform the other person about the recording. 
Clive7409
Voyager
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Samsung may be incorporating this service in to One UI 7 using AI features.. so one to watch out for
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Solution
JAMES4578
Samsung Members Star ★★
Options

This question is regularly asked on the community.  Yes with  privacy issues (GDPR)  it has become problematic for  mobile companies to include  their own recording features (certainly in Europe) in the Uk data cannot be shared to a 3rd party without consent.  The reliability of 3rd party apps will vary, a number do have limitations. some information here https://www.techrepublic.com/article/how-to-record-phone-call-android/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


eljefe90
Pioneer
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Its on the one ui 7 beta but will notify the other party its being recorded also apple have now introduced it so all the hard core samsung member 🌟 are right in what their saying but are not using the one ui 7 beta which allows this
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Members_d2hWGDy
First Poster
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Samsung engineers, for God's sake, just give your customers a separate system callrecorder.apk to install at their own responsibility to have a native call recording feature on their phones and as a company meet their expectations? Huawei a long time ago solved this problem for its customers. How about you? Or you just don't care?

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Members_d2hWGDy
First Poster
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This junk. Native phone call recorder is much better and more safe than any third party app.

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Members_d2hWGDy
First Poster
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If any Samsung client wants  a native call recorder, why Samsung engineers cant give a separate system callrecorder.apk file to install on client's own responsibility? Huawei long time ago solved this problem that way and made their customers happy. Huawei is the best!!!!!!!

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Members_d2hWGDy
First Poster
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Only few countrie in EUX region have this feature. Samsung are *****. Just give to milions of your customers a separate system native callrecorder.apk and let them install it on their own responsibility. For the God's sake just do it and make them happy!!!!

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