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Really getting annoyed with one ui 7

(Topic created on: Monday)
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focus32
Apprentice
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Nothing wrong with it the issue is I still don't have it 
Why dont I have it
It's been 4 months since original release how much longer 
11 REPLIES 11
johnz237
MegaStar
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Hi! Welcome to the samsung members!

I imagine most of the rollout has been done by now-
Go to settings- About phone- Software information- Service provider software version. What does it say?
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Piper123
Samsung Members Star ★
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Hey there and welcome to the Samsung UK and EU Community Forum

If you have the S24 series then you should have it.

I suspect your device is out of region and that you're not getting any updates?
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
arianwen27
Maestro
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As piper said, the update has been out for a while. You not getting it probably means your phone has an update problem. This is usually caused by using a phone in the wrong country or region.

If you can, send a screenshot of the setting johnz mentioned at the bottom of their comment. That should tell us where your phone originates from
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focus32
Apprentice
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Phone is on tesco mobile and btought and used in the uk
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focus32
Apprentice
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SAOMC_SM-S926B_OXM_EUY_14_0013 this is what it says
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Piper123
Samsung Members Star ★
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It might be bought in the UK but doesn't mean your retailer bought it for this region.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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Piper123
Samsung Members Star ★
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Did you buy this through AO by any chance
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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focus32
Apprentice
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Ao?
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Piper123
Samsung Members Star ★
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AO.com

Your device looks like it may be for the Czech or similar market
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
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