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Problem connecting to 4g with S24 Ultra. Only LTE showing.

(Topic created on: 05-02-2025 03:45 PM)
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Maelle21
Student
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I just bought a Samsung Galaxy S24 Ultra. When I turn on my data, only LTE appears at the top right of my screen, and I do not have internet access. I'm using the same SIM card as in my previous phone, with which I had no problem accessing the internet. 

For more context, I bought and am using the phone in Senegal and as far as I'm aware we do not use LTE here. 

While searching the web, I came across people talking about CSC but I'm unsure what it is about. 

Any help would be much appreciated thanks. 

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Solution
Daz73r
Troubleshooter
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Turn this off and manually select network it works for me 1738777084415.jpg

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4 REPLIES 4
Glenntech
Samsung Members Star ★★
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If you go into settings
About Phone
Software information
Scroll down to service provider software as in my screenshot
The last digits denote what region the phone is originally from
If its from outside of a particular region. You can get issues with network provider connections sometimes
LTE is sometimes labled but it is 4G1738771085738.jpg
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Piper123
Samsung Members Star ★
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LTE is 4g

If no LTE available or will drop to standard 4g
S24 Ultra
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Solution
Daz73r
Troubleshooter
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Turn this off and manually select network it works for me 1738777084415.jpg
Maelle21
Student
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I am well aware LTE is equivalent to 4g but I couldn’t access internet. When I turned off the automatic selection and did it manually I gained access to internet. 

Thanks a lot!