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Pixilated screen

(Topic created on: 12-02-2024 06:25 PM)
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smartfox
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Hi all 
Just asking anybody out there experiencing pixelation on s24 ultra, while watching netflix or youtube. 
I don't have any issues in other apps ie Disney + bbc iplayer sky or prime. 
Has anybody had this. Samsung went through soft reset cache clearing and reinstall the apps but it's still the same. I've contacted Samsung again but they haven't bothered to reply. 
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34 REPLIES 34
DrMips
Pathfinder
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Glad to hear Samsung agreed a same day exchange. I had a faulty Sony phone once. It was DOA. They replaced it with a refurbished phone. That was the last time I've purchased anything from Sony.
-Robot-
Samsung Members Star ★
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No issues with Netflix on my S24 Ultra
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smartfox
Explorer
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Hi all
Just like to give an update on the issue.
Samsung, very kindly sent me a new s24 ultra yesterday it's all up and running, and the netflix and youtube issues are no longer a problem
alpha8197
Apprentice
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is it like black small dots all over the screen?

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