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Phone Screen Unresponsive. Trying to use mouse, but "To use USB Unlock Phone" is displayed

(Topic created on: yesterday)
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Salakos
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My phone got wet and now the Phone Screen is Unresponsive. I can't unlock the phone because I can't type in my pin and I'm Trying to use mouse, but "To use USB device Unlock Phone" is displayed. Can someone please help me? I have so many photos and videos that I don't want to lose. 

 

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johnz237
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Hi! Welcome to the samsung members community!

Immediately stop trying to plug things in before the phone has time to dry, you will fry the charging slot.

Best bet is to stop using device and leave it in a dry place for 24/48 hours and let it dry. After that attempt to use the phone again- hopefully the screen becomes responsive. Its vital to have a backup of images to some sort of cloud for this very instance
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Salakos
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I've already had it sealed in a bag with desiccant for 48 hours.  

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Salakos
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Is there a way to unlock the screen?

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johnz237
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The only way I could imagine is getting the screen sorted via some sort of repair center. This, I believe is the only way.

Do you not have any sort of samsung backup, google, onedrive, amazon etc?
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Salakos
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Nope 😞 

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