Phone locking while listening to audios

[Shiva Kanou]

Before getting my S24 Ultra, while listening to audios on WhatsApp, the screen would stay on until all the audios (if received in sequency) were heard. Now, while playing the audio the phone locks and I have to unlock it to continue playing them.

How can I fix this?

[TechSupportPro]

Check settings on apps

[TechSupportPro]

And also call *#0*#

[TechSupportPro]

It will let you test out apps

[TechSupportPro]

And test your phone control panel

[Shiva Kanou]

Already did, didn't change a thing.

[keith30]

Never works.

[Shiva Kanou]

What?

[johnz237]

It's normally only videos which keep the screen on. You could try changing permissions to unrestricted.
Or, obviously turning off the auto lock after X amount of time