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New stock s24U still have grainy displays

(Topic created on: 28-02-2024 01:27 PM)
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_Jonno
Voyager
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Long story short I had three different s24u devices to check the displays, all devices showed this weird film grain defect.

1 pre order, release date device. Vietnam.
1 samsung exclusive colour (Feb) made in Vietnam.
1 new stock, gray, (Feb) made in Korea 

Last device made in Korea was newly brought in stock for the UK. 

All three devices had this oled mura grain,
I'm assuming that Samsung has just decided to cut corners on their displays.

I have a couple of colleagues that also have the s24u and will ask them if I can check their displays.

So far seems most units have this, I don't know if people who claim that they don't have this issue actually know what mura looks like.

Anyways food for thought. 






51 REPLIES 51
_Jonno
Voyager
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It's unfortunate that also a lot of users are so unaware that this is a problem so they don't know any better so they don't speak out.
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_Jonno
Voyager
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You're a special one mate 😂😂
AntS
Moderator
Moderator
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Hi guys. Just a reminder to please be respectful towards one another, and to have healthy debates that appreciate that people's experiences and perceptions can and do vary from each other.

K Dimov
Helping Hand
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My mom was right. I am so happy you see it too! But to prove my point as well - here is a comparison - a screenshot vs a picture taken with S21U of my screen. The screenshot is what my eyes see, then it is what the camera captured.

So where is that mura, master?

KDimov_0-1709205735129.png

 

Current: S24 Ultra 512GB Titanium Violet | Old: S21 Ultra 256GB Phantom Black
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Joeeye
Legend
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I use all my devices in dark mode and all are typically set to 30% brightness. I have and owned Note 10+ 5G, S20 Ultra, S21 Ultra, S22 Ultra, S23 Ultra and now the S24 Ultra. If I had a serious problem with screen mura, I'm very certain I'd of spotted it.
Joeeye
Legend
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Quite the condescension. Must be so proud knowing other people who are content with their gorgeous screens are so wrong about them.
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Joeeye
Legend
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I don't see any screen mura20240229_202056_1000004716_1709238058.jpg
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Helpful_peanut
First Poster
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Very little almost not noticable on mine. Manufactured Feb 12th.

What concerns me more is color banding, because I can see it in the pictures of the sky and call screen 

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PyCoder
Pioneer
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https://eu.community.samsung.com/t5/galaxy-s24-series/display-problem-samsung-please-explain-this/m-...  I posted this 3 weeks ago. 

I guess you didn't bother to check DXOMarks display test, because it's clearly visible in the picture that the S24 Ultra has issues with mura and like someone else posted already.

DXOMark admitted in the comments that they had grain, so did GSMArena in their YouTube review (https://youtu.be/K-JGaqfIOmI?t=171).

Compare the iPhone 15 Pro, Pixel 8 Pro and the S23 Ultra with the S24 Ultras display picture on DXOMark, all displays are made by Samsung und the S24 Ultra is the only one with mura!

And some sites even reported about it like tomsguide.com
https://www.tomsguide.com/phones/samsung-phones/i-checked-my-galaxy-s24-to-see-if-its-display-has-a-...

Just because people "ignore" it or didn't notice it, doesn't mean it's ok to sell a phone for 1300+ with a display that is clearly faulty. 


I personally returned my S24 Ultra and the dealer took it back after 3 weeks without charging me 10%, because they had so many people who complained about the same thing!

But ey, it's Samsung and they won't fix/recall it as long as it doesn't explode!

I mean it just needed emergency landings, injuries and a burned down house to finally recall their Notes. :smiling-face:

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PyCoder
Pioneer
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Well, there are plenty of users who reported it here in the forum, reddit, youtube comments, dxomark and  sites like tomsguide.com.

Most of the people will just return it or ignore it. So?

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