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My s24+ battery is draining too fast

(Topic created on: 15-01-2025 11:21 PM)
981 Views
Stephanto
Apprentice
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I bought my S24+ four months ago, and I've noticed that even after the adjustment period and having formatted it, the battery drain is very high. I really want to know what's wrong, given that my usage is normal: I disabled 5G, I don't use Always On Display (AOD), and I don't play games on it.

 

photo_2025-01-15_20-19-41.jpg

11 REPLIES 11
Stephanto
Apprentice
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I have more screenshots of different dates if you want it

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Piper123
Samsung Members Star ★
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Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

Your battery looks about right. Most of the apps that have used the most battery are those where you will be constantly tapping the screen.

Can't see much wrong here.
S24 Ultra
lminvti
Samsung Members Star ★
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Hi @Stephanto and warm welcome 👋

Try to clear cache of every app who consume most power from your battery settings > apps > select app > storage > clear cache

Wipe cache partition on phone:
Turn off your phone Plug to PC or whatever source you have via USB Then press and hold power and volume up button until samsung logo appears Then quickly release power button and keep holding volume up button until reboot menu appears then navigate with volume down button till wipe cache partition confirm this with power button Restart your phone

Safe mode let's you see if 3rd party apps, themes etc is causing this to enter safe mode:
https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/?srslti...

Batterystats reset:
Recalibrate Battery, open phones dialer (default samsung one and auto blocker needs to be off) type *#9900# scroll down till you see batterystats reset press on it
Stephanto
Apprentice
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you think that is normal max 4hrs of screen on?

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Piper123
Samsung Members Star ★
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Combined with 16 hours screen off, yes
S24 Ultra
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TechnoSteve
Helping Hand
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Delete X and your troubles will be over 🙏
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Stephanto
Apprentice
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😂

Stephanto
Apprentice
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if you say....

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BandOfBrothers
Samsung Members Star ★★
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Hi @Stephanto 

The members here have provided some great tips and there will be more via a forum search and kr Google search I'm sure. 

You could clear the individual apps cache to see if that helps at all 🤔 

Personally I trynot  to get caught up too much in battery stats ,unless my phone significantly drops in it's  performance. 

Then I look at any recent apps I've downloaded and use, and if I've updated the software then if issues arise I'll clear the Phone's System Partition Cache Files Section. 

Reporting issues is pretty easy via the Samsung Members App if a person feels a receent software update may have caused this after allowing a few days for the software to properly settle. 

Back up and factory reset is always my last resort. 

A Samsung Experience Store or Samsung Service Centre is at hand to assess peoples phones. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "