Lock screen notifications

[vickya16]

Hello, has anyone managed to see their notifications, like messages, when their phone is locked and idle? My phone doesn't light up or show messages despite going through all the correct settings 

[Richmar83]

Are the apps enabled within settings -> Notifications -> Lock screen notifications - > show content ?

[vickya16]

Yes, sadly I've done that. And switched the alert on silent as well

[vickya16]

The samsung chat person has said to report it as a software issue

[Richmar83]

Do not disturb isn't on is it? I've not had the problem so trying to second guess what may be blocking them.

[vickya16]

Oh really? No, it's not on. I had hoped it was that

[Richmar83]

That's the only other setting I can see that may relate to it and it's as set on mine. I get pop up notifications when screen is off along with edge lighting, plus push of notification to watch.

[Richmar83]

What model is it?

[vickya16]

Hmm I've got mine setup like this

[vickya16]

S24