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Lock screen notifications

(Topic created on: 29-01-2024 05:57 PM)
11606 Views

I have this problem too

vickya16
Apprentice
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Hello, has anyone managed to see their notifications, like messages, when their phone is locked and idle? My phone doesn't light up or show messages despite going through all the correct settings 
21 REPLIES 21
Richmar83
Helping Hand
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Are the apps enabled within settings -> Notifications -> Lock screen notifications - > show content ?
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vickya16
Apprentice
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Yes, sadly I've done that. And switched the alert on silent as well
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vickya16
Apprentice
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The samsung chat person has said to report it as a software issue
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Richmar83
Helping Hand
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Do not disturb isn't on is it? I've not had the problem so trying to second guess what may be blocking them.
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vickya16
Apprentice
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Oh really? No, it's not on. I had hoped it was that
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Richmar83
Helping Hand
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That's the only other setting I can see that may relate to it and it's as set on mine. I get pop up notifications when screen is off along with edge lighting, plus push of notification to watch. 1706552800308_1706552800296_0.jpg
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Richmar83
Helping Hand
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What model is it?
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vickya16
Apprentice
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Hmm I've got mine setup like this 1706553146020.jpg
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vickya16
Apprentice
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S24
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