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Issues with signing in on webpage

(Topic created on: 13-01-2025 11:17 AM)
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Robbie_R
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I am trying to sign in to the Samsung Members webpage. I keep getting a page that says to update the Samsung account app. When I click on that, it takes me to the Galaxy Store, but it says it is up to date. Then, when I try to log in with my email and password, it says the account ID does not exist. Has anyone had this issue and knows of a fix?
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SocietyGirl
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Might be a Beta issue.


Say hi to us on socials -  @SamsungUK



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SocietyGirl
Community Manager
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Might be a Beta issue.


Say hi to us on socials -  @SamsungUK



Robbie_R
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Yeah, it could be. Cheers for the reply.
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