Issues Travelling with phone

[Anonymous User]

Last month I travelled to the Philippines and used a Philippines sim card, my phone went and locked itself, it is unlocked to europe open according to the csc EUX

All I got was a message on screen saying it was locked because was lost or stolen.

Not really helpful!!

Anyway, back in the UK and the shop i bought it from in may changed it for a working phone that also has csc EUX

Is there anything I can do so I do not have the same problem when travelling again in November?

Thanks

[Tourbillon De La Vie]

If another phone locks change the shop

[keith30]

Check with your phone network provider as most allow you to travel abroad but it's aways advisable to check to what restrictions the country you intend going too

[Anonymous User]

That's the really odd thing, I am on a sim only contract with a fully paid for unlocked phone, it seems to be knox or samsung that locked the phone last time, was nothing to do with my network provider

[SocietyGirl]

I don't think it's you, I think it's the retailer. If it happens again, consider a refund and buying from another source I'd say.