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Issue with S24 Ultra screen display - Switch from vivid to natural and nothing happens?

(Topic created on: 29-01-2024 11:13 AM)
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GuzziBoy
Helping Hand
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Hi. Just noticed and apologies if already noted in another comment. If you go into settings > display > display mode and switch from vivid to natural you'll notice nothing happens. The screen brightness is the same. If you move any of the sliders in vivid mode nothing happens even in advanced with red green blue sliders. So there is a fault which needs to be fixed and I assume samsung are working on a patch as we speak. Cheers

33 REPLIES 33
Sanjx
Explorer
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Update is on the way gents. Hopefully that will fix it. 1706546209013.jpg
colorcubes
Student
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Where did you get this reply from?
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Woollie
Explorer
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This worked for me, which I found on a Reddit forum. My screen looks much better. The change from Natural to Vivid is much more pronounced and the Extra Dim slider makes a big difference in screen brightness.

Basically, go to General Management, Reset, Reset Accessibility Settings.

Colours are now much more like those on my old S22 Ultra.
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PineappleReef
Journeyman
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The vivid display setting does nothing on this new s24 ultra? Am I doing something wrong? It's exactly the same in 'natural' as it is in 'vivid'. Anyone else noticed this?
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GusB
Samsung Members Star ★
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It's believed to be a bug, hopefully corrected in next update
**Photos IG: @slappa_da_tubs | Videos YT: @gusbandicoot or search 'GusBan Travels' **
PineappleReef
Journeyman
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Ah OK, thanks!
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RPB100
Voyager
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Samsung have been inconsistent on chat but some including me have had confirmation the team are aware and looking at it. It is surprising though that they refuse to issue a public comment on it given the huge number of complaints raised.
bjnm
Navigator
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I was on it yesterday for an hour and got the runaround, tried to palm it off on AI, I ended the chat, no help whatsoever but congratulations on getting the confirmation, hope we get it fixed soon, it's very annoying ☹️🙂
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Reylob
Samsung Members Star ★
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That is Samsung Support's tradition. Wait on the line for close to an hour or more, get no relevant information, a complete waste of time.


Technology enthusiast, but not related to any technological company.
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Tech_UK
Explorer
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I am really sick of this dull screen. My Note 20 Ultra shines next to S24 Ultra!

 

Does anyone know when update will be released?

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