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Issue with Gallery

(Topic created on: 14-09-2024 10:38 AM)
2220 Views
Brunswick
Voyager
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Since I did an update to latest software I am having this issue with gallery app. I have tried everything from resets, online help and factory reset of the phone but problem persists. Any help or advise please 
15 REPLIES 15
Tourbillon De La Vie
Samsung Members Star ★
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Did you try some other gallery app? Have you applied a custom theme? 

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Brunswick
Voyager
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I am currently using default theme and which other gallery app do you suggest I should try as I have always used default app.
Thank you 🙏
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Tourbillon De La Vie
Samsung Members Star ★
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I use Google photos as an additional gallery app

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Brunswick
Voyager
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Thank you, Google photos works fine just not used to it. But I would like to find a solution for stock gallery app as it's strange and annoying 😑
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Brunswick
Voyager
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I think I have solve the problem for now. It's do with colour correction on routines. I had that routine on for gallery and this morning I turned off colour correction routine and that has fixed the issue. If I turn it back on issue comes back not sure if you have this option activated or faced such an issue.
Thanks for all of you input on this.
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paulahanesman
First Poster
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I bought this mobile 2 days ago and had the same issue with the Gallery app. It was the Routine. Just like it happened to you. Thank you so much for the solution!!

So, if anyone else is having the same issue with the Gallery, just go to Routines and eliminate that Routine and that's it.

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