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I'm not the only one! 😡

(Topic created on: Saturday)
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woodlouse
Helping Hand
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Exactly when will Samsung admit there's a problem with the last update?
I am definitely NOT the only person suffering from the "moisture detected " and wired charging problems, which have only started since the last update. 
For anyone who has this problem, don't bother doing any of the supposed "fixes" that others will no doubt, mention on here- I can assure you that none of them work.
It's about time that Samsung admitted that there is a problem for some (mainly s24 series ) users, and made some attempt to sort it out. 
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10 REPLIES 10
Bindex
Samsung Members Star ★
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Hi, may I ask what solution's have you tried to resolve this issue?   

Tech Enthusiast | Need tech help? Just drop me a message!
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Piper123
Samsung Members Star ★★
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If there was a global problem with the update, everyone would be having the issue.

Given there are millions of devices running one UI8 and only a small number are having the issue, it suggests there either is moisture OR there is a conflict with an app you've downloaded.
I am not employed by Samsung nor do I receive any remuneration as a Samsung Members Star.

My device is an S25 Ultra.
woodlouse
Helping Hand
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Restart. Clear usb cache. Cleaned and dried usb port. Different charger. Different cables.
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Bindex
Samsung Members Star ★
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Have you tried clearing the cache partition?

To clear your phone's cache partition:

1. Connect your phone to a PC.
2. Turn off your phone (it won't enter Recovery Mode if it's on).
3. Press and hold the Volume Up and Bixby/Power keys simultaneously.
4. Once the Android Recovery screen appears, release both buttons.
5. Use the Volume Down button to highlight "Wipe cache partition."
6. Press the Power button to select it.
7. Use Volume Down to highlight "Yes," then press Power to confirm.
8. After the cache is cleared, press the Power button again to reboot your device.
Tech Enthusiast | Need tech help? Just drop me a message!
Sonora
GrandMaster
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@woodlouse , boot your phone in safe mode. I wonder if you'll get the same thing I did. I'm unable to open Device care, Modes and Routines, stock camera, My files. Gemini said that's because of bad software implementation. I'm unable to open Google pre-installed Chrome and Gmail too. 

Before safe mode try *#0# test. Turn off auto blocker before that. If all test are OK, it's software issues 

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woodlouse
Helping Hand
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Yes, made no difference.
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Tourbillon De La Vie
Samsung Members Star ★★
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Is the phone under warranty?if yes then contact Samsung support and let them deal with it 

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Casjen
Voyager
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This makes no difference... Ever!!
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Reylob
Samsung Members Star ★★
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That code does not work on my UK phones.

 

Did you mean *#0*#?


Technology enthusiast, but not related to any technological company.
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