i lost my voicemail password

[deleted2day]

problem is fixed, thanks to OmegaMutant, your suggestion worked.

[Robin999 · Accepted solution]

Hi, and welcome to the UK community

Don't know why you would blame Samsung for that. You'll need to speak to your network provider and ask them for help.

[OmegaMutant · Accepted solution]

The voicemail service is operated by your network provider. You'll need to speak to your provider.

[Piper123]

Hey there and welcome to the Samsung UK Community Forum

Sorry to hear of your issues but I really do not see how you can blame the S24 Ultra device when you've forgotten the password.

I would question why you would have a password on voicemail from your own phone mind? I know you can add a pin for calling from other devices / numbers......

You need to reach out to your network. They may be able to reset either your password or your voicemail service.

[deleted2day]

I have to have a PIN to pick up my voicemail from this phone or any phone I've ever had. So that is not weird. I have now followed the suggestion of Omega Mutant and the provider has changed the password for me. 

[deleted2day]

Thanks. That worked. I had my previous phone for 8 years so I had forgotten who was responsible for what...

[Robin999]

Original message from OP (for the benefit of others with the same issue)

i haven't been able to pick up my voicemails for months. Very disappointed in the Ultra S24 because this is not what I expect from a quality product. Somebody please tell me how you change your voicemail password so you can get your voicemails. No, I don't know what it was before. I forgot. That's why there is a problem.

[Piper123]

I have had multiple S Series Samsung devices and don't require a pin to access voicemail from my own mobile device.

I think this is something you must have set up in the past. Maybe consider turning it off??