Help with sound/vibration/sound issue

[AhmedR]

For the past 3 days I have been getting issues with the sound/vibration/silent. If I put my S24 Plus on vibration/silent then after 2 hours it automatically goes on to full sound mode. Please can someone let me know if anyone has had this same problem and how I can fix this. 

Thanks

[BandOfBrothers]

Hello 👋 @AhmedR 

I would suggest to perform this troubleshooting step. 

• Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port or a usb-c to usb-c phone to phone set up to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

And double check all relevant settings and any modes and routines if any are set up. 

Https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ can help to determine if an app is causing this. 

May I suggest to perform a forum search as you may find already existing threads with help and advice within. 

If i can be of any further help please don't hesitate to ask  😎 

[lance78]

Is this available under mute

[AhmedR]

Thank you, I will try this

[AhmedR]

Hi, it is but I have not put it on