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Help, Stuck on this Screen

(Topic created on: 27-06-2024 10:34 AM)
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Badabingsta
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My phone is stuck on the screenshot below.
 
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4 REPLIES 4
AndrewL
Moderator
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@Badabingsta: There doesn't appear to be a screenshot attached to your post. If possible, please reply and include a screenshot which captures the issue you're experiencing, as this will be useful as part of the troubleshooting process. 

In the meantime, please try pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts. This will perform a Soft Reset, and resolve any temporary software issues which might be a contributing factor. 

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Badabingsta
First Poster
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Sorry I didn't attach it1719490564093.jpg
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BandOfBrothers
Samsung Members Star ★★
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What happens if you press cancel  @Badabingsta  🤔 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Badabingsta
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Tried, I have now installed the app and will restart the phone.
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