Google pay is broken after S24 Ultra November update

[SerhiiT]

Hi!
I got a situation after the update - Google Wallet says that my phone doesn't meet security requirements and Google Play says that my device is no longer certified. Did anyone face this problem or know how to fix this problem?

[arianwen27]

That'll mean the november update you got is technically a beta. By any chance have you had 2 november updates? Samsung released one, then quickly released a second to remove something. That error means the update you are currently running isn't kinda validated as official software, you get the exact same error when running a beta os. Aka, wait for Samsung to fix it and use Samsung pay for now

[SerhiiT]

Thank you for your reply, it seems, that I have no other options except to wait for a fix.
Samsung Pay doesn't work as well, it says that the device is not supported yet.

[arianwen27]

Seems Samsung really borked the update then, probs why I still don't have it yet

[Tourbillon De La Vie]

Have you changed csc

[-Robot-]

2 updates in November? I have only seen one? When was the second one?

[BandOfBrothers]

Hello @SerhiiT  and may I extend a Warm Welcome to the Samsung Community Forum 👋 

I'm sorry to learn your experiencing issues.

Can you try these troubleshooting steps if you haven't already. 

1. Long press on the app icon and tap on the i then Storage, and Clear Cache.

Choose Clear Data if necessary however that will mean your cards may need to be reset back up. 

If this does not help then a more broadsworded approach is >

Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If you perform a forum search you may find existing threads with some further help or guidence within.  

i.e https://eu.community.samsung.com/t5/other-galaxy-s-series/google-pay-suddenly-not-working. 

A person can send feedback directly to Samsung via the Samsung Members App too for samsung to analyse. 

If i can be of any further help please don't hesitate to ask  😎 

[Reylob]

Hi @SerhiiT 

I have the S24 Ultra and had the Nov update. I have been using both Samsung and Google pay without any problems.

Have you tried clearing cache for the app?

[keith30]

Some had two updates, One at the beginning of November and another one this past week. I read that it was the US who had one at the beginning of this month then this second one. The beta 7 version hasn't started yet, that is coming in early December according to sources on Sammobile.com site

[Members_KQn8WzT]

Last evening I received the November update and today GPay says the device is not certified. Obviously nothing changed on the phone besides the update.

Revolut also does not allow top up from external cards.