File transfer to clipboard - and then to harddisc

[Members_7Y4d6V7]

Dear all,
I am trying to transfer video files from my Samsung S24 ultra to external harddisc - but now, when copying files to clipboard, suddenly it keeps saying "File can't be transferred".
It has worked smoothly every time and many times before now.

What to do, please?

[Tourbillon De La Vie]

You might have to disconnect and reconnect and try again. Followed by phone restart if still not working 

[AndrewL]

@Members_7Y4d6V7: Are you copying multiple video files to the clipboard at once, as this has been known to have restrictions? Have you tried moving the files straight to the external drive via My Files > Videos > Press and hold on a file > Tap on any others you'd like to include > Move > Select the drive > Move here. 

[Robertina123456]

I did the above and I still have the same problem and even by trying to move 1 video it keeps saying unsupported file