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Emails

(Topic created on: 08-01-2025 09:09 AM)
501 Views
Jlw2105
Student
Options
Hi.
How do I stop my emails disappearing on Hotmail and email
 They disappear after about 25 days or earlier. 
Thank you

1 Solution


Accepted Solutions
Solution
xSteveuk
Mastermind
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Here are some things you can try if your emails are disappearing on your Samsung phone:

Check your internet connection: Make sure you're connected to Wi-Fi or mobile data. 

Remove and re-add your email account: This can help fix minor issues. 

Check your auto-delete settings: You can set your email to automatically delete messages older than a specified number of days. 

Check your email folders: Emails might be in your Spam, Trash, or Archive folder. Messages in the Spam or Trash folder are permanently deleted after 30 days. 

Check your email filters: Filters can move emails to unexpected folders. You can edit, delete, or create new filters in your settings. 

Check your forwarding addresses: Emails might have been forwarded to a different email address. You can check your forwarding addresses in your settings. 

Contact your email service provider: You can contact your email service provider for help. 

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2 REPLIES 2
Solution
xSteveuk
Mastermind
Options
Here are some things you can try if your emails are disappearing on your Samsung phone:

Check your internet connection: Make sure you're connected to Wi-Fi or mobile data. 

Remove and re-add your email account: This can help fix minor issues. 

Check your auto-delete settings: You can set your email to automatically delete messages older than a specified number of days. 

Check your email folders: Emails might be in your Spam, Trash, or Archive folder. Messages in the Spam or Trash folder are permanently deleted after 30 days. 

Check your email filters: Filters can move emails to unexpected folders. You can edit, delete, or create new filters in your settings. 

Check your forwarding addresses: Emails might have been forwarded to a different email address. You can check your forwarding addresses in your settings. 

Contact your email service provider: You can contact your email service provider for help. 

Jlw2105
Student
Options
Thank you. Iv managed to sort it and all my past messages have appeared. Phew. 😊