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Constant pin requests

(Topic created on: 10-05-2024 10:53 AM)
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Jwoody1
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Normally with my S24 ultra after so many times opening my phone with my finger print it'll ask me to open my phone using my pin (no problem there) however this past week almost every single time I wish to use my phone it asks me to open my phone with my pin, it's getting a bit annoying now 🙄 anybody else with the same problem? 
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6 REPLIES 6
-Robot-
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I am not having this issue at all, usual pin request ever so often so quite normal
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Jwoody1
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Ah ok I didn't know if there'd been a background update that's caused a problem 😔
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-Robot-
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That's what we here for to help each other with fixes or answer questions
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Cybersorcerer
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Hey, have you figured out a way to fix this annoying thing? My phone keeps asking me to enter my PIN every time I take it out of my pocket. And it even shows a warning message saying I've tried fingerprint login more than 5 times, when it's just been sitting in my pocket the whole time.

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Jwoody1
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Hi bud my phone stopped doing it after a week or so and I didn't do anything to stop it it just stopped asking so I've no answer for you, all I'd advise is if you have your phone to wipe itself after X amount of log in attempts I'd turn that feature off for now or you might find you take it out your pocket and it's gone and wiped itself clean. It's strange because there's nothing your likely to have in your pocket that even remotely resembles a finger unless of course you walk with your hand in your pocket and your inadvertantly putting your finger on your screen? I have my phone in my pocket but my phone screen is always pressed up against my leg I never have the phone facing outwards while in my pocket. Sorry I'm not much help but as I say it sorted itself out hopefully yours will do the same, mine did this pin request continuously for around 1 to 2 weeks then it stopped.
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Cybersorcerer
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Thanks for getting back to me so quickly. Hopefully, it will disappear on its own.