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Charging port

(Topic created on: 22-01-2025 07:46 PM)
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JOEFC
Journeyman
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Everytime I try to charge my s24 ultra takes few attempts when charger is connected it stops charging how do I book a repair 
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BandOfBrothers
Samsung Members Star ★★
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First look in the charging port with a torch 🔦 to check for any build up of foreign debris @JOEFC 

Usb reset.
Settings > Apps > Tap the 3 lines with the downward facing arrow, to the right of 'Your apps' > Show system apps (toggle this on) > OK > Scroll down, and tap on 'USBSettings' > Storage > Clear cache > Clear data, then restart your device. 

And try another Samsung card and charging brick. 

For repairs in the UK https://www.samsung.com/uk/support/repair/ 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

JOEFC
Journeyman
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Thanks that hasn't worked and it's saying my policy has been cancelled I only got in August is it covered with samsung
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