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Tema original:

Camera Zoom Issue: Pink Glitch Screen on S24 Ultra while shifting from 3x to 5x, 10x lenses.

(Tema creado el: 09-09-2024 09:15 PM)
2066 Visitas
Nir007
Apprentice
Opciones

Hello Samsung Community,I've encountered a troubling issue with my Samsung Galaxy S24 Ultra's camera. When recording videos in low light conditions, especially after zooming in to 3x and then shifting to 5x, the screen gets covered by a strange pink glitch. This pink screen obscures the entire display, making it impossible to see what I'm recording.I've tried restarting the phone and ensuring it's updated to the latest software version, but the issue persists. Has anyone else experienced this problem? Any advice or troubleshooting steps would be greatly appreciated.Thank you!

 

@samsungcare@samsungindia@samsungservice

 

  • #camera_glitch#pinkscreen

#issue#samsungs24ultra

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7 Respuestas
Mayur Pahuja
Apprentice
Opciones

Is this issue came after the update?

Shrekopher
Apprentice
Opciones

just had this happen today. Tried to zoom to get a picture of this blue bird, output was pinked out. 

 

 

1000039785.jpg

Sotacity
First Poster
Opciones

I have the same problem only from 1x-3x zoom though every other zoom seems to be fine tho love to know what is going on 

sefox
First Poster
Opciones
Yes I have the same problem
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Nir007
Apprentice
Opciones

No I've had this issue for a long time...I was told by a technician than this will get fixed after the next update...I got the 6.1.1 update...and still this issue persists.

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Nir007
Apprentice
Opciones

Been facing this issue for a long time now...and mailings/ reporting this is of no use.

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skwerth
First Poster
Opciones

Hello...I have the same issue with the camera. Did you find a fix?

Thanks

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