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Camera "refining picture"

(Topic created on: 15-04-2025 06:48 PM)
20417 Views
neonfour
Voyager
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Anyone else have the new OneUI7 bug where if you take a photo, it shows "refining picture" in a notification then never finishes? I've reset the camera and the gallery app, no settings make any difference. Images dont appear in the file mananger and cant be shared with other apps. Details dont appear in Gallery either.

The camera at this point is unusable.
28 REPLIES 28
Linzilou
Student
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Aww, im sorry it hasn't worked for u. Mine only started playing up yesterday when I clicked the AI enhancement button in error but then as soon as I realised to turn it off my refining picture message that ive had for the last 26 hours went.
Hopefully they find a resolution for you
NC41
Apprentice
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Thanks for suggesting, didn't work for me though. Have sent three more reports to Samsung with lots and screen recording. 

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NC41
Apprentice
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Hi - if anyone is interested - this problem is now fixed / not happening anymore. My phone still says One UI 7.0 software, but I believe there may have been a patch / mini software update on 2 July that has fixed this (very annoying) problem for me.

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Members_Iiy8E3y
First Poster
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I just got the same problem. All of my photos taken from today are still under 'refinement' and I see that the AI has been processing them for 3 hours and counting. I can't even use the photos for anything. This is very annoying. Anyone with suggestions how to fix it?

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NC41
Apprentice
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I reported to Samsung with error logs, that might help you. To stop the issue (right now) need to go to settings, apps, camera, force stop. Then it will stop refining and can use camera again, but not night mode. But for me, it now doesn't have the refining problem anymore after a software update... So maybe try to see if there is a software update available? I'm using Fold6.

SomethingSomething39
First Poster
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This just started happening for me yesterday

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Members_jPdRAji
First Poster
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Getting the same error driving me nuts

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Members_yhhNCYf
First Poster
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I had this problem the last two days.  I went into my phone settings.  Camera app, scrolled down and reset camera.  Problem seems to be resolved.   🤞

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Enivre1717
First Poster
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I faced one more issue after "refining picture", my photo disappeared after that. Anyone face same issues?

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A1122
First Poster
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Not sure if you're still having this issue, but I was able to resolve this issue by following all the steps here (clearing cache, resetting the camera, turning off the scene optimization) AND then immediately after restarting my phone. 

When I followed all the other steps w/o restarting, it didn't work. Once restarted, I was able to turn on scene optimization again without any issues