Camera Issue

[AlphaTrion316]

I've had my S24 ultra since January and 3 weeks ago I noticed an issue with the camera. When I zoom with the phone in portrait there's no problem. However, when I use the camera in landscape and zoom from 5x upwards the image is blurred. When I rotate the phone from landscape to portrait and back again the image is clear. Has anyone else encountered this issue?

[Shamrock_Sean]

No such issues on mine. Maybe reset the camera data in settings back to default see if that works. If not it's probably faulty

[AlphaTrion316]

I believe that I have found the cause, I think that it is the magsafe phone case. When I take the case off there are no issues with the photo or video cameras. When I put the case back on the issue reappears.

[Glenntech]

Those cases have been causing issues for people. Phones are not designed to work with cases like these

[xmrdevi1ishx]

I don't have MagSafe on mine, and the 5x camera becomes blurry. This happened after the second May update, and the issue persisted after the June update. The AXD6 update was perfect.