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call mute during the call (s24 ultra issues)

(Topic created on: 20-02-2024 10:14 AM)
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Shadimz
Journeyman
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people stop to hearing me during the call (not all calls) , even if i disconnect the call and call again the problem continue, thisproblem can be cleared if i swithc of the VoLTE , then everything go smooth,

 

three of my friends with the same phoen s24 ultra get the same problem and its a very bad problem as I cant live like this.

 

 

12 REPLIES 12
Shadimz
Journeyman
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very bad issue, i called samsung 10 times, and the only words says we exchange the device in 14 days only, i told them that there process to check the device takes now 3 months with three times software installation with no help.. 

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SA161MV
First Poster
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How to fix this problem. Please share 

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Shadimz
Journeyman
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So far, nothing has solved this issue. Samsung now says it's only an issue in the UAE, and they're being more specific about some areas of Abu Dhabi.

 

I think they don't know what to do. We seem to be in a sticky situation, and Samsung doesn't need to say yes. They keep saying they're working with Etisalat to resolve this issue.

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