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Bought refubished phone but it is stuck on Beta program - unable to leave

(Topic created on: 13-03-2025 01:13 PM)
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Members_AETAa5t
First Poster
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I bought a refurbished S24 Ultra phone (from a reputable uk seller) it didn't really click at the time but it said I was enrolled on the beta program.  I didn't have a problem with that per say, however when installed one of my banking apps it said that I was running a modified version of the os and should revert to a legit version.

However when I try to leave the beta program it says "The One UI Beta features aren't available because your Samsung account has changed".

1 REPLY 1
Glenntech
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I'd return the phone and get my money back.
It should be running on the normal software for a start and are your sure the phone is not imported.

Beta software will have bugs and quite often banking apps don't work