Bluetooth stuttering

[DavidQPR]

I'm not sure when it started but quite recently. I have a Denon Receiver and playing music from my S24 Ultra or Tab S10+ is impossible as every minute or so it stutters. I have tried playing from my ipad pro to the Denon and it is perfect. 

Does anyone have any idea why both Samsung devices stutter but the iPad doesn't?

Thanks for any replies

[Reylob]

Hi @DavidQPR 

I have a few Bluetooth (BT) devices, headphones, AV receiver (Yamaha), speakers and none of them shows any issue with my Samsung devices, S24 ultra, A56, Tab S9+.

Try opening the BT settings, goes to details and tap the gear next to your device and check if there is a codec selection, or connection priority settings. Another thing to try, remove the device and pair again. You could also try clearing the cache partition.

Finally, check possible causes of interference. Microwaves could interfere with Wi-Fi, BT and phone signal.

[DavidQPR]

Hello. I have removed both devices several times but doesn't make any difference. The cache cannot be cleared as it is greyed out.
There are no options in the settings for the devices. My microwave is disconnected so can't be that.
Thanks for your help, at a loss what to do

[Reylob]

I double checked with my receiver now and I get no problems. Have you checked if your Denon needs a firmware update? Is the S24 Ultra with the latest firmware update?

Which media app are you using to play the music on your Samsung devices? It could the media app. I use VLC.

[DavidQPR]

There are no updates available for either device.
I use Apple Music which works great using the ipad pro to the Denon.
I have just dug out my previous receiver (Majority Quadrega) and the S24 and Tab are working fine.
I guess the Denon bluetooth just doesn't play properly with Samsung devices anymore for some reason. I'll just use the Quadrega moving forward and ditch the Denon.
Many thanks for your help.