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Bluetooth Connection Issues After One UI 8.0 Update

(Topic created on: a week ago)
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AJac1986
Explorer
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Is anyone else experiencing Bluetooth issues after the latest one ui 8 update? I have a car alarm that connects to my phone and it's been fine until yesterday when I did the update. Now the phone won't stay connected to the alarm, it connects for around 7 or 8 seconds then drops off. Extremely annoying and causing me quite a few issues
34 REPLIES 34
JAMES4578
Samsung Members Star ★★★
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Hi @AJac1986 Safe Modes disables third party apps,  if the issue is not present in this Mode it would pion;point recent third party apps which have been installed.   A few other ideas if the other solutions do not work, Have you tried resetting the Network connections? you could try a Soft Reset by pressing and holding  the power  Volume Down button simultaneously until the Device Reboots. you could also try  turning Airplane Mode on and off followed by Rebooting.  

otherwise if no solution can send an Error Report, Samsung Members-Support-Sends Feedback-Bluetooth. Detail issue and ensure system logs are enclosed.

 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


AJac1986
Explorer
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Hi, the issue was still present in safe mode. Connects to my starline alarm for less than 10 seconds then disconnects. Does a soft reset delete any data? Will try the airplane mode and reboot now....
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rogersdave77
Troubleshooter
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Put phone in "safe mode" connect to the car alarm, then take phone out of safe mode and it should stay connected....I had this issue with my Bluetooth on android head unit in car
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AJac1986
Explorer
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I'll give that a try tomorrow, thank you. It does seem like this is something to do with the ui 8 update as all was well until yesterday
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rogersdave77
Troubleshooter
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My Bluetooth issue was when I first joined beta testing months ago, after safe mode ibhave not had the issue 👍
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AJac1986
Explorer
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It's just really odd, seems like it cant "hang on" to the connection with the alarm. Are you quite confident the repairing in safe mode should sort it?
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rogersdave77
Troubleshooter
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It worked for my and my Bluetooth issue and I knownitbhas worked for others that were facing same issue
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MTNLFE
Student
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I'm experiencing a similar issue but with the Bluetooth in my Acura after installing the latest update on my S24U. It only stays connected for a a few seconds then drops.  It happens so often the phone starts to hang so I have it unpaired for now. Bluetooth seems to be working fine for my Garmin watch, buds pro 3 and AirPods pro 2 though

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AJac1986
Explorer
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That's exactly what I'm experiencing. And, like you, other devices work fine. A member has suggested trying to pair to the device in safe mode then reboot in normal mode. My thinking is that this is an issue with the update though, as everything was fine before that
Tiimm
First Poster
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