Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Blocked number

(Topic created on: 23-01-2025 06:18 AM)
150 Views
Beach25
First Poster
Options

Hi I have a really frustrating problem that I'd appreciate advice on please.  My work issued SIM card in my personal phone is blocked from receiving calls from any work land line number. This combination has worked without issue for over 10 years. All other non work based landline and mobile numbers work and I am able to call numbers into work. This is a critical issue as I am responsible at time for taking after hours calls at home - instead the call goes direct to messages without even ringing and only leaves a generic work number so I can't determine who actually called. I've taken the Sim out of my phone and put it into both an apple product and another Samsung product and it works perfectly. All other functions of the phone are fine . I've cleared the cache and done a soft reboot without success.

0 Likes
1 REPLY 1
Tourbillon De La Vie
Samsung Members Star ★
Options

Did you speak to your telecom guys at work? Did you try calling yourself from work? What happens when you do. Do you have do not disturb enabled on the phone