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Beta issue

(Topic created on: 06-01-2025 06:48 PM)
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visualimpact
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Hi all, 

Why am I seeing this issue? Beta V3 is out i went to check and no update...... can I resolve this as members app won't let me rejoin, cancel or anything from the beta program. 

Any help would be greatfull. 

Thank you 

image


24 REPLIES 24
Blessed4life
Black Belt 
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Hi,
(1) Go to the Samsung members app settings.
(2) Click on three dots top right hand corner.
(3) Clear data, close the app then open it, you should get a the notifications that you've already opened & the notices tab should be highlighted with orange dots to inform you about the beta program, hopefully you will see a notification about beta 3 being available.
Let me know if this works.
Hope this helps.1736264282947.jpg1736264282966.jpg1736264282980.jpg
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visualimpact
Navigator
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Nope 😊
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Blessed4life
Black Belt 
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Did you try & withdraw from the beta program?
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visualimpact
Navigator
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No option I click status and get this 1736269436570.jpg
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Blessed4life
Black Belt 
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Hi, maybe try doing a factory reset and set up from new. Don't backup the settings, you can backup your important files, though, if you need to.
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