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Yahoo app continually crashing

(Topic created on: 27-02-2024 04:34 PM)
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JellehciM
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Tried to open up my yahoo app but its continually crashing so advised by security to put into deep sleep until developer finds a fix, then reload updated app? So app in deep sleep. How will I know when fix has been done? 
I can access my yahoo accounts on my ipad? What do I do?
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12 REPLIES 12
Emiagk
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Scrolled through some papers online and found the way to fix it.  It worked for me, but you have to have your credentials ready to sign in again into the yahoo account.  They advised Android users: ‘For Android Devices: 1) Long press the app icon. 2) Click the info icon on the top right corner to open the app settings. 3) Scroll down to the usage section and storage row, and open it. 4) Clear cache and clear data. 5) Reopen the app and it should work as usual’.

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Lex1970
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I uninstall then reinstall works fine now
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JellehciM
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Yes I have tried thus and it works
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