23-04-2025 09:42 AM
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23-04-2025 09:59 AM
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Was the phone turned off or was just the screen off? If you connect the charger does anything show?
23-04-2025 10:06 AM
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23-04-2025 10:23 AM
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And then nothing on hard reboot? Is it still under warranty?
23-04-2025 10:49 AM - last edited 23-04-2025 10:51 AM
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Can you confirm if you tried to enter Recovery Mode by connecting to computer,Other Mobile Device or Tv USB
1. With Device turned off Connect To Computer , other Device or TV USB, Press and hold the Volume Up key and then press and hold the Power key
2.When the Android logo displays, release both keys.
3. Wait until the Android system recovery menu options appear.
Does anything display on Device? If not then it will need an inspection.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
23-04-2025 12:20 PM
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