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Why samsung wallet is not working in UK?

(Topic created on: 13-02-2024 09:29 PM)
381 Views
Sarang_Nikh
Student
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I had purchased S23 Ultra from India and now I am in UK, But my samsung wallet is not working here. Also I am unable to add debit cards from Barclayes and HSBC banks (UK account) in samsung wallet. I had also created new samsung account email id with UK.
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10 REPLIES 10
Hemanth321
Explorer
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I think you need to change the samsung account settings to the UK region

Then it will work, this basically happens when you first register account region india,so it will give more account preferences to that region.
UNKNOWNUSERNAME
Big Cheese
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Wrong, because the device was purchased in india, its therefore locked to that region. unfortunately this cannot be changed as ALL devices are region locked, thats the only bad thing about imported devices.
carguy143
Navigator
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Unofficially the region can be changed but it's a fair bit of work. Use Google Wallet, it may be easier to set up.
Sarang_Nikh
Student
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So it means Samsung wallet will not work in UK? 🤯
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UNKNOWNUSERNAME
Big Cheese
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Yes, your device is locked to the indian region, therefore it will not work as expected in the UK.
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DarksideofTheGalaxy
Pathfinder
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I agree the phone is region locked. So therefore if the phone was purchased in India. Samsung pass will not work in other countries but you may try Google wallet. I'm not sure this may work
Good luck with that. Samsung need to fix this problem
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DarksideofTheGalaxy
Pathfinder
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I agree with you that this is a big issue that samsung should have thought about as we're ever you go these days they are signs saying cash free zones . Come on, samsung, let's get this issue sorted out
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UNKNOWNUSERNAME
Big Cheese
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i get why they did it, but there should be an easy way to do it, even if it costs a little bit of money.
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the_bart123
Navigator
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It should be advertised to warn people