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Where to find the QR code during set up??!

(Topic created on: 20-02-2023 09:12 PM)
79240 Views
Kim232323
Apprentice
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I’m setting up my brand new s23 ultra and after I chose my country (United Kingdom), it was asking for a QR code. The box only has 2 QR codes in it (1. For discount to other samsung products 2. For a video chat with a Samsung expert). Both weren’t the QR codes I need. Error msg says Ask your IT admin for the correct code. Wtf is this

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18 REPLIES 18
Yazi
First Poster
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Thank you, I had the same issue and it was after a factory reset that I did when I wanted to sell my phone
Members_hCiA3m2
Student
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i found out what the problems is. when you first start up your phone you will have the language section come up, at this point DONT fast tack this bit, let it get to your language and then click start. if you click your screen 3 times or more during language setup, it will start QR setup instead. if you are on QR setup, just restart your phone and start again. DONT click you screen 3 or more times when on language section.

Tahsan
First Poster
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Omg this was so stupid! So basically you have to wait for the language to get to English and press on continue, if you tap tap tap, it will take you to the language and the qr code page.

Don't need to factory reset or any of that, just patiently wait for the language to get to your preferred language. Hopefully samsung fixes this because the phone is actually amazing!
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Members_WYJxTCi
First Poster
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Thank you for sharing, thought I was going mad.

Odogunyan
First Poster
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17054755773204136703375106490773.jpg

 how cam someone open it 

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Gaby54
First Poster
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This answer help me a LOT !!! Than

Members_3vSBfzk
First Poster
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Had the same problem on my new S24 Ultra and found this.  Awesome answer, but the most ridiculous UX from Samsung.

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Beverley-56
Student
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This 100%  worked. Thank you

 

Robin999
Samsung Members Star ★
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You're welcome. Glad it helped. Please mark this as accepted solution so others can benefit
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