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(Topic created on: 01-09-2023 12:34 PM)
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I have this problem too

Shash01
Pioneer
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I have recently got the S23 plus and I'm having real problems opening most Web pages, it keeps coming up cannot connect it'd driving me mad. Any suggestions?? Help

image


10 REPLIES 10
StuartR
Troubleshooter
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Have you tried to access websites with WiFi turned off?

Looking at your image your WiFi has no bars so its either got no connection or a very limited connection.
AndrewL
Moderator
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@Shash01: Further to the above, please try connecting to an alternate Wi-Fi router, or Mobile Data, then attempt to access the affected sites once again. You may also wish to try using a different browser app, to see if this makes a difference. 

Tourbillon De La Vie
Samsung Members Star ★
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Got the same. Not a valid link.

Are all your links going there? 

Shash01
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Most of them are going there but I've just called my Broadband provider and we've done a reset on the modem, it seems to be working at the moment. I had tried the Samsung browser , that was OK for some and not others I also reset my chrome browser but that didn't do it. I'll see how the modem reset holds out and I'll get back to you guys , thanks for your advice👍
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Shash01
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I'm back guys, cannot connect to webpages again, it was OK yesterday when I reset my modem but webpages now don't open again, same message as yesterday? I've tried chrome, Google and samsung browsers all the same? Won't open with WiFi turned off either???
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Tourbillon De La Vie
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Is your mobile data on and do you have good reception? If you go out and about can you connect to the net? 

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Shash01
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My data is on and WiFi seems ok, i was just just trying to find answers and someone on another Web chat said they turned off private DNS mode and it solved it, I just did that and it worked but then another post said don't turn that off as then you are not private on the net it's all confusing??
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Shash01
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I've now switched Private DNS mode to automatic and it'd solved the problem, didn't want to turn it off completely as I don't really understand the technics of it, see my message below. Thanks
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Tourbillon De La Vie
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I have private dns on automatic too. All fine
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